Best Ice Cream Shops in Gateshead

Beckleberry’s is an award-winning, family-run ice cream business established in 1996 by Peter and Ian, with David later joining the team. Known for its commitment to high-quality, locally sourced ingredients and a distinctive, "adult-leaning" palate, moving away from traditional ice cream flavors. They’ve cultivated a strong client base, including major airlines like Virgin and American Airlines, and have expanded their reach internationally. Reviews highlight both positive aspects, such as delicious ice cream and friendly staff, and negative experiences including rude staff and slow service. The company’s history emphasizes its origins as a passion project, its colliery heritage, and its dedication to innovation. While praised for its unique flavors and award-winning status, some customers have reported issues with staff demeanor and service speed. The website details a focus on gourmet ice cream with a Northern soul, featuring innovative flavors, expanded pastry offerings, and a significant factory size.

Snowflake Gelato - Metrocentre is an Italian gelato and sorbetto shop specializing in handcrafted, award-winning frozen treats. Reviews highlight the delicious, rich, and flavorful ice cream, with mentions of pistachio and white chocolate being particular favorites. However, customer service is a recurring concern, with some reviewers citing rude staff and issues with order accuracy, such as incorrect flavors and a lack of apology. Several reviews mention the high prices and small portion sizes, particularly regarding the waffle offerings. Despite the occasional negative experience, many customers praise the quality of the gelato and the overall atmosphere. The shop prides itself on using high-quality ingredients, including organic Jersey milk and cream, and offers a variety of products including gelato, sorbetto, crepes, waffles, and shakes.