Best Ice Cream Shops in Brierley Hill

Shake Delight is an ice cream shop that has received mixed reviews. Many customers praise the milkshakes, particularly the galaxy caramel flavor, describing them as "addictive" and "so good." However, there are significant concerns regarding customer service. Several reviewers reported rude staff, including snatching money, providing poor service, and displaying a lack of social distancing. One review detailed a frustrating experience with an Oreo sundae, where the order significantly differed from the advertised photo and the staff responded with dismissive attitudes. Another review highlighted issues with slow service, staff chatting amongst themselves, and a lack of attention to customers. Despite some positive feedback on the taste of the milkshakes, the overall experience is frequently marred by negative interactions with the staff. It appears the shop is struggling with staff training and customer service standards.